Tom Gram MA, CTDP, CMC
I’m a learning and performance consultant with over 20 years experience in enterprise training, e-learning and organizational effectiveness. Early in my career I designed learning systems in the finance, defense and technology sectors including Bank of Montreal and Hewlett Packard. Those were also the heady days of quality and productivity improvement. Through many process improvement and performance consulting projects I found connections in the methods of process re-design, Human Performance Technology, and Organizational Development that I still use.
When the Internet emerged my interests returned to the potential of learning technologies and I took a position directing an applied research unit at Mount Allison University. With businesses partners like Digital, Anderson Consulting and NBTel (all consumed in well known mergers), we learned much about how to best use learning technologies to improve skilled performance in the workplace. Our work focused on the development of electronic performance support tools, collaborative learning systems, and the effective use of Learning and Learning Content Management Systems.
I returned to the private sector to lead consulting practices with IBM Human Capital and e-learning ventures. I have worked extensively in the technology, finance, government, retail, education and most recently healthcare and pharmaceutical sectors.
I am currently Senior Director of Leadership and Business Solutions at Global Knowledge (Canada). This is a personal blog I use to discuss ideas in training and performance consulting. Opinions are strictly my own and not representative of my current or past employers. I am solely responsible for any errors or boneheaded remarks in my posts.
I have a B.A. in Psychology and M.A. in Educational Technology. I am a Certified Training and Development Professional (CTDP) with the Canadian Society for Training and Development and a Certified Management Consultant (CMC) with the Canadian Association of Management Consultants. I often speak at professional conferences on topics of learning design, e-Learning and performance improvement.